A subscription top-up processes your existing service account; a finished account delivers account information for use. Check the product description for details.
Complete the selected product’s checkout fields for the target account email and required Session Key or Session Token. Follow any later requests on the order page. Credentials are sensitive: use only their designated fields, never email, notes, or support messages.
See the estimate on the product page. After payment, check whether additional information is needed; incomplete details must be supplied first. If the estimate is exceeded, request support from the order so our team can check progress.
Check your AIPlanPay email and spam folder; this may differ from the account being upgraded. If the email is still missing, or a collection link has expired or been used, choose the delivery issue category in the related order’s support section. Do not purchase again.
Open the order’s support section, choose the refund request category, enter the reason, and confirm. This pauses delivery access and starts a review; submitting does not mean the refund is approved. Track progress on the order page. If the refund option is unavailable, submit another support request.
The product page explains coverage, duration, and when it starts. The order page shows whether it has started and the expiry date. Request support from the order if the service fails; our team will check it against the purchased coverage. A warranty does not mean every case qualifies for a refund.
No. AIPlanPay is an independent service provider and does not claim affiliation, sponsorship, endorsement, or authorization from AI providers.
No third-party account password or verification code is required. Subscription services may require the credential specified by the product; KYC assistance only needs an account email or ID. Your AIPlanPay password is separate from your AI provider password.
Check the order status first: supply any requested information, or review the estimate if processing is ongoing. If the order is complete but the subscription is inactive, or the estimate has been exceeded, request support from that order. Do not purchase again.
No. KYC assistance only helps with the official process and does not bypass review, impersonate anyone, or submit identity materials for you.